Jute & Joy

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Shipping

Please allow 1–3 business days to process and pack your order. Processing and delivery times do not include Saturdays, Sundays, or holidays.

Shipping Method	Costs*	Shipping Time
Standard Shipping (Orders $60 and over)	FREE	1 - 5 Business days Rural & remote areas may take an additional 3 days.
Standard Shipping (Orders under $60)	FREE	1 - 5 Business days Rural & remote areas may take an additional 3 days.
Express Shipping	$30	1 - 3 Business days P.O. Boxes, Rural & remote areas are excluded.
International	$35	7-10 Business days P.O. Boxes excluded.

*Note: Hand Sanitizer and select Home Cleaning products are only eligible for ground shipping.

*During Checkout you will see the total price, including taxes, shipping and handling charges, in US dollars before you place your order. Your credit card will be charged in US dollars according to the charges displayed during Checkout.

Returns

New or gently used formulations that do not support your wellness needs can be refunded with the original receipt within 30 days of in-store purchase or within 30 days of delivery for online orders. To help reduce waste, we do not accept returns on previously used functional diffusers.

Refunds are issued to your original method of payment or as store credit via e-gift card. To start a return, contact our Customer Experience team at 1-877-275-7253 or Email Us.

Jute & Joy

Shipping

Returns

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